1. Information We Collect
We collect and process the following categories of personal data:
1.1 Information You Provide Directly
- Contact Information: Name, email address, shipping address, and phone number.
- Payment Information: Payment details, including credit/debit card information, billing address (processed securely by our third-party payment processor).
- Account Information: Username, password, and other credentials if you create an account with us.
- Communication Data: Information you provide when you contact us via email or through forms on our Website.
1.2 Information We Collect Automatically
- Technical Data: IP address, browser type and version, device type, operating system, and platform.
- Usage Data: Information about how you use our Website, such as your browsing actions, patterns, and the pages you visit.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website, analyze our website traffic, and provide targeted advertising. For more details, please refer to our Cookie Policy.
2. How We Use Your Information
We use your personal data for the following purposes:
- Processing Orders: To process and fulfill your orders, manage your account, and provide customer support.
- Communication: To communicate with you about your orders, respond to your inquiries, and send you updates about our products and services.
- Marketing: To send you marketing communications, special offers, and promotions (only if you have opted-in to receive such communications).
- Improving Our Website: To analyze and improve our Website, products, and services.
- Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal requirements.
3. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill the contract of sale when you purchase our products.
- Consent: When you have provided your explicit consent, such as for receiving marketing communications.
- Legitimate Interests: To improve our services, prevent fraud, and secure our Website.
- Legal Compliance: To comply with our legal obligations.
4. Data Sharing and Disclosure
We may share your personal data with the following third parties:
- Service Providers: Payment processors, shipping companies, and IT service providers who help us run our business.
- Analytics and Marketing Partners: Third parties that provide analytics services or help us with marketing campaigns (e.g., Google Analytics).
- Legal and Regulatory Authorities: To comply with legal obligations or protect our rights, property, or safety.
We do not sell or rent your personal data to third parties.
5. Data Retention
We will retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your personal data is no longer needed, we will securely delete or anonymize it.
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Data Encryption: Encrypting personal data during transmission and at rest.
- Access Control: Restricting access to personal data to authorized personnel only.
- Regular Security Audits: Conducting regular audits and assessments to identify and address potential vulnerabilities.
7. Your Rights Under GDPR
As a data subject under GDPR, you have the following rights:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
- Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
- Right to Data Portability: You have the right to request that we provide your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.
- Right to Withdraw Consent: You have the right to withdraw your consent at any time, where consent is the legal basis for processing.
To exercise any of these rights, please contact us at:
Email: sarrisg04@gmail.com
Address: Esperidwn 56, 18452 Greece
8. International Transfers
We may transfer your personal data to countries outside the European Economic Area (EEA). When we do so, we will ensure that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses or other data protection measures recognized by the European Commission.
9. Children’s Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect or process personal data of children under 16 without parental consent. If you believe we have collected data from a child under 16, please contact us immediately.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: sarrisg04@gmail.com
Address: Esperidwn 56, 18452 Greece
By using our Website, you acknowledge that you have read and understood this Privacy Policy.